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Livalytics Terms
Livalytics Privacy Policy Effective Date: 11/01/2024 Livalytics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information, including data from smartwatches, health and wellness information, and analytics provided through our subscription-based platform. By accessing or using the Livalytics platform, website, or mobile application, you agree to this Privacy Policy. 1. Information We Collect We collect information to provide, improve, and personalize our services. This includes: a. Personal Information Account Information: When you sign up for Livalytics, we collect your name, email address, phone number, date of birth, gender, and payment information. Contact Information: Any contact details you provide, such as your email or phone number, will be used for communications. b. Health and Wellness Data Smartwatch Data: Livalytics integrates with various smartwatches and fitness trackers to collect data like heart rate, steps taken, calories burned, sleep patterns, and other biometric data. Fitness and Activity Data: We may collect information on your workouts, physical activities, exercise routines, and performance metrics. Body Measurements and Vital Signs: Users may choose to track and input body measurements, such as weight, body fat percentage, muscle mass, or vital signs like blood pressure and oxygen saturation. Health Goals: Any goals or targets you set within the platform for health, fitness, and wellness purposes. c. Usage Data Device Information: We collect information about the device you use to access the Livalytics platform, such as your IP address, device ID, browser type, and operating system. Log Information: We automatically log details like your interactions with the platform, login times, and any preferences you set. d. Einstein Analytics Data We leverage Einstein Analytics to process and analyze the data you provide. Einstein Analytics helps to deliver insights based on your health, wellness, and fitness data, and can make predictions to improve your overall experience on the platform. e. Third-Party Data We may receive information from third-party apps or devices that you connect to Livalytics, including: Fitness apps (e.g., Apple Health, Google Fit) Smartwatch integrations (e.g., Fitbit, Garmin, Apple Watch) Health monitoring tools (e.g., blood pressure monitors, sleep trackers) 2. How We Use Your Information We use your information to provide and improve the Livalytics service, as well as to help you reach your wellness goals. Specifically, we use your data for the following purposes: Provide and Improve the Service: To deliver personalized health and wellness insights, track progress toward your goals, and help you and your trainers make data-driven decisions. Analytics and Reporting: We analyze your data through Einstein Analytics to provide predictive insights, progress reports, and feedback you can use to improve your health and fitness. Personalization: To customize your experience based on your preferences, health goals, and fitness level. Team and Trainer Collaboration: If you choose, we can share your analytics and progress with your personal trainer, therapist, or other team members for accountability and guidance. Communications: To send important updates, newsletters, and notifications about your account, workouts, and improvements. We may also use your information to respond to your inquiries or provide customer support. Billing and Payments: To process subscription payments and manage billing information. Research and Development: To improve Livalytics and develop new features based on user feedback and data analysis. 3. How We Share Your Information We take your privacy seriously and will never sell your personal information. However, we may share your data under certain circumstances: a. With Third-Party Service Providers We share your information with third-party vendors and service providers who help us operate the platform and deliver services, such as payment processors, cloud storage services, analytics platforms (including Einstein Analytics), and customer support. b. With Authorized Trainers and Team Members If you grant permission, we may share your wellness and fitness data with authorized individuals like personal trainers, therapists, or team members to help you meet your goals. c. With Your Consent We will share your information with third parties only when you have provided explicit consent. d. For Legal Reasons We may disclose your information if required to do so by law or in response to a court order, subpoena, or other legal process, or if we believe such action is necessary to: Comply with the law and the reasonable requests of law enforcement Protect the security or integrity of our services Protect the personal safety of users or the public 4. Data Retention We retain your personal data for as long as necessary to provide the services and fulfill the purposes outlined in this policy. We may also retain data for a longer period if required by law or if necessary to resolve disputes or enforce our agreements. 5. Your Choices and Control Over Your Information You have control over your data and the following choices: a. Accessing and Updating Information You can access and update your account information at any time through the Livalytics platform. Please keep your information current to ensure optimal service. b. Data Sharing Preferences You can manage who has access to your health and fitness data within your account settings. You may choose to share your data with trainers, team members, or no one at all. c. Data Deletion You may request to delete your account and all associated data by contacting customer support. Please note that certain data may need to be retained for legal or administrative purposes. d. Opt-Out of Communications You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. Please note that we may still send you transactional or service-related messages even if you opt out of marketing communications. 6. Data Security We take data security seriously and employ industry-standard measures to protect your information, including encryption, secure servers, and restricted access protocols. However, no online service is completely secure, and we cannot guarantee the absolute security of your data. 7. Children’s Privacy Livalytics is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. 8. International Users Livalytics is based in the United States, and your personal information may be stored and processed in our servers within the United States. If you are using the platform from outside the United States, please note that your information may be transferred, stored, and processed in the United States where data protection laws may differ from your country of residence. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the platform, and we will post the updated policy on our website with the effective date. Your continued use of Livalytics after any changes to this Privacy Policy constitutes your acceptance of those changes. 10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Email: info@Livalyticsapp.com Mailing Address: Livalytics, Inc 3434 Kildaire Farm Rd; Suite #135-152; Cary, NC 27518 By using Livalytics, you agree to this Privacy Policy. Thank you for trusting us with your health and wellness journey.
Livalytics Terms and Conditions Effective Date: 11/01/2024 Welcome to Livalytics! These Terms and Conditions ("Terms") govern your use of the Livalytics platform, website, mobile application, and any services provided (collectively referred to as "Livalytics," "we," "our," or "us"). Livalytics is a subscription-based service platform designed to integrate your health, fitness, and wellness data from various devices, including smartwatches, fitness trackers, and other health applications, into a unified platform. By using Livalytics, you agree to these Terms, so please read them carefully. 1. Acceptance of Terms By accessing or using the Livalytics platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the platform. 2. Changes to Terms We may update or modify these Terms at any time. If we make material changes, we will notify you by email or through the platform. Your continued use of the platform after any changes to these Terms constitutes your acceptance of the revised Terms. 3. Eligibility You must be at least 18 years of age, or the age of majority in your jurisdiction, to create an account and use Livalytics. By using the platform, you represent and warrant that you have the legal capacity to enter into these Terms. 4. Account Registration and Security Account Creation: To access Livalytics, you must create an account and provide accurate, complete, and up-to-date information. You agree to keep your account information current. Account Security: You are responsible for maintaining the confidentiality of your account credentials. You are also responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately at info@livalyticsapp.com. Multiple Accounts: You may not create multiple accounts for abusive purposes, such as spamming, manipulating Livalytics services, or violating these Terms. 5. Subscription and Fees Subscription Services: Livalytics is a subscription-based service. You agree to pay any applicable subscription fees and taxes for your use of the platform. Prices and terms of subscription plans are available on our website and within the app. Payment Information: You must provide valid payment information when subscribing to Livalytics. By submitting payment information, you authorize us to charge all subscription fees and any applicable taxes to your payment method. Billing and Renewals: Subscriptions are automatically renewed on a monthly, semi-annually, or annual basis unless you cancel your subscription prior to the renewal date. You can manage or cancel your subscription at any time through your account settings. Refunds: All payments are non-refundable except as required by law or as stated in our Refund Policy. 6. Health and Wellness Data Livalytics collects and processes health and wellness data from your smartwatch, fitness trackers, and other health-related devices and applications to provide you with analytics, progress tracking, and insights. User Data Ownership: You own your personal health and wellness data that is collected and stored within the Livalytics platform. Data Sharing: You control who has access to your health and fitness data, including trainers, therapists, or team members, by managing your account settings. Livalytics will not share your data with third parties without your consent, except as described in our Privacy Policy. Data Accuracy: While we strive to provide accurate data and analytics, Livalytics is not responsible for the accuracy of the data provided by third-party devices, apps, or services you connect to the platform. 7. Use of the Platform You agree to use Livalytics only for lawful purposes and in accordance with these Terms. You agree that you will not: Use the platform in any manner that could damage, disable, or impair the platform or interfere with any other user’s experience. Upload or transmit any harmful or malicious content, such as viruses, malware, or other harmful software. Access or attempt to access another user's account without authorization. Engage in any activity that violates any applicable laws or regulations. 8. Third-Party Integrations Livalytics integrates with third-party applications, smartwatches, fitness trackers, and other health monitoring devices ("Third-Party Services"). By connecting these devices to Livalytics, you authorize the platform to access and process data from those services in accordance with our Privacy Policy. No Endorsement: Livalytics does not endorse or guarantee the functionality or accuracy of any Third-Party Services. Use of these services is subject to their own terms and conditions, and Livalytics is not responsible for any issues arising from their use. Data Transfer: By integrating Third-Party Services, you acknowledge that data transfer between services may not always be error-free or secure. 9. Einstein Analytics and Predictive Insights Livalytics leverages Einstein Analytics to process your data and provide predictive insights. These insights are designed to help you understand and improve your health, wellness, and fitness over time. No Medical Advice: The analytics and insights provided by Livalytics, including those generated through Einstein Analytics, are for informational purposes only. They are not intended as a substitute for professional medical advice, diagnosis, or treatment. User Responsibility: You are responsible for how you interpret and use the data provided through the platform. Always consult a medical professional before making health-related decisions or starting new fitness or wellness programs. 10. Trainers, Therapists, and Team Members Livalytics allows users to collaborate with personal trainers, therapists, and other team members through data sharing and progress tracking. Team and Trainer Access: If you choose to invite or share data with trainers or other users, you are responsible for managing access permissions. Trainers and therapists may view, track, and provide feedback based on your shared data, but Livalytics is not responsible for the actions of any third party with whom you choose to share data. Trainer and Therapist Responsibility: Trainers and therapists who use Livalytics must act in accordance with applicable laws, regulations, and industry standards. Livalytics does not verify the qualifications, credentials, or expertise of trainers or therapists using the platform. 11. Intellectual Property Livalytics Ownership: All content, features, and functionality of the Livalytics platform, including but not limited to software, text, graphics, logos, and designs, are the property of Livalytics and are protected by intellectual property laws. License to Use: Livalytics grants you a limited, non-exclusive, non-transferable, revocable license to use the platform for your personal, non-commercial use in accordance with these Terms. User Content: Any content you upload or share on the Livalytics platform, such as workout routines, health data, or feedback, remains your property. By uploading or sharing content, you grant Livalytics a worldwide, royalty-free license to use, display, reproduce, and distribute that content for the purpose of providing the platform services. 12. Disclaimers and Limitation of Liability Platform Availability: Livalytics strives to provide a seamless experience, but we do not guarantee that the platform will always be available, secure, or free of errors. No Medical Advice: Livalytics is not a healthcare provider, and the information and analytics provided through the platform do not constitute medical advice. Always consult a healthcare professional for medical concerns. Limitation of Liability: To the fullest extent permitted by law, Livalytics and its affiliates, officers, directors, employees, and agents are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform, including, but not limited to, data loss, inaccuracies, or personal injury. 13. Indemnification You agree to indemnify and hold Livalytics, its affiliates, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to your use of the platform, violation of these Terms, or infringement of any third-party rights. 14. Termination Livalytics reserves the right to suspend or terminate your account at any time for any violation of these Terms or for any reason at our sole discretion. Upon termination, your right to access the platform will immediately cease, and any data associated with your account may be deleted or retained as outlined in our Privacy Policy. 15. Governing Law and Dispute Resolution These Terms are governed by and construed in accordance with the laws of Delaware, without regard to its conflict of law principles. Dispute Resolution: Any disputes arising out of or related to these Terms or the use of Livalytics will be resolved through binding arbitration in accordance with the rules of US Federal Arbitration Act, and the decision of the arbitrator will be final. Venue: Any legal action or proceeding arising out of or related to these Terms or the use of the platform shall be brought exclusively in the courts of Delaware. 16. Severability If any provision of these Terms is held to be invalid or unenforceable, such provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect. 17. Contact Information If you have any questions or concerns about these Terms, please contact us at: Email: info@livalyticsapp.com Mailing Address: Livalytics, 3434 Kildaire Farm Rd; Suite #135-152; Cary, NC 27518 By using Livalytics, you agree to these Terms and Conditions. Thank you for trusting us with your health and wellness journey.